Support & Feedback

If you have questions about how to use the app or how some of its features work, exploring this knowledge base is a great place to start. Use the search function for help with any specific questions you have.

Contact Tech Support

To contact support or submit feedback, select Contact Tech Support.

If you submit your ticket through the app, it provides important information about your account and device.

More information helps us understand your situation. If applicable, please submit a screenshot with your ticket.

Contact Your Gym

To submit feedback to a gym location, select Contact Your Gym. Change the location if you want to submit feedback for a different gym.


Issue Date May 7, 2019
Revision Date Dec 14, 2021
Role Responsible